Terms & Conditions

Cancellation Policy

Group bookings require a 50% deposit, unless invoicing arrangements have been made in advance.  
Confirmation of booking is only complete once we have received either the 50% deposit or full invoicing details.
Final payment (less deposit) is due on the day of your booking.

Please try to give as much notice as possible of any changes to your booking. Deposits will only be refunded in full with one week’s notice of cancellation. Cancellations made at least 72 hours in advance will be entitled to a refund of half of the deposit, with the option to apply your deposit to a later booking, at our discretion.  If bookings are cancelled within 72 hours of the booking date, we reserve the right to retain your deposit.

Invoiced group cancellation: We require a minimum of 72 hours to move or cancel a booking. If we are not notified of a change to the number of participants or requested instructors before this period, we reserve the right to charge for the agreed number of instructors at the time of booking. All no show groups without notifying us will be charged in full.